Quality and Safety
Áreas Científicas |
Classificação |
Área Científica |
OFICIAL |
Industrial Organisation and Technology |
Ocorrência: 2021/2022 - 1T
Ciclos de Estudo/Cursos
Sigla |
Nº de Estudantes |
Plano de Estudos |
Anos Curriculares |
Créditos UCN |
Créditos ECTS |
Horas de Contacto |
Horas Totais |
TGI |
33 |
Plano de Estudos 2016 |
4 |
- |
4 |
44 |
108 |
Docência - Responsabilidades
Língua de trabalho
Portuguese
Objetivos
. Integrate fundamental concepts of Quality and Safety.
. Develop and implement systems to the requirements of Quality and Safety.
. Develop plans, procedures and documentation relating to systems.
. To know the audit methodology to evaluate the management systems of quality and safety.
. Understand the methodologies used in the certification process.
Resultados de aprendizagem e competências
. Integrate fundamental concepts of Quality, Environment and Safety: explanation of concepts, historical developments, and definitions in the rules.
. Develop and implement systems to the requirements of Quality and Safety: understanding the requirements of the standards and application in practical cases related to the course.
. Develop plans, procedures and documentation for the systems: practical work on the documentation requirements of the standards.
. To know the audit methodology to evaluate the management systems of quality and safety: a study of methodologies and simulated practice.
. Understand the methodologies used in the certification process: analysis of methodologies certification bodies and accreditation for different standards.
Modo de trabalho
B-learning
Programa
1. Fundamental concepts of quality: Inspection, Control, Warranty Management. Introduction to standardization, metrology and qualification (certification and accreditation). Portuguese Quality System.
2. Quality - ISO 9001: Terminology and concepts . Requirements . Process management
. Implementation Methodology: diagnosis , planning and organization. Resolution of practical cases.
3. Safety - ISO 45001: Terminology and concepts . ISO 45001 . Requirements.
Identification of hazards and risks . Implementation Methodology: diagnosis, planning and organization. Resolution of practical cases.
4. Systems Evaluation. Audits - methods and techniques. ISO 19011. Managing an audit program. Practical cases simulated audit.
Bibliografia Obrigatória
Instituto Português da Qualidade; NP EN ISO 9000 - Sistemas de gestão da qualidade: Fundamentos e Vocabulário., 2015
Instituto Português da Qualidade; NP EN ISO 9001 - Sistemas de gestão da qualidade: Requisitos., 2015
Instituto Português da Qualidade; NP ISO 45001 - Sistemas de gestão da segurança e da saúde do trabalho – Requisitos e orientação para a sua utilização, 2019
Instituto Português da Qualidade; NP EN ISO 19011 – Linhas de orientação para auditorias a sistemas de gestão., 2019
Métodos de ensino e atividades de aprendizagem
Participatory methodology that considers the theoretical issues and the instrumental aspect of practical application through case studies. Continuous assessment with individual test and group work.
Software
Plataforma Moodle e Plataforma Teams
Palavras Chave
Social sciences > Economics > Management studies > Quality management
Tipo de avaliação
Distributed evaluation with final exam
Componentes de Avaliação
Designation |
Peso (%) |
Teste |
50,00 |
Trabalho escrito |
50,00 |
Total: |
100,00 |
Componentes de Ocupação
Designation |
Tempo (Horas) |
Frequência das aulas |
44,00 |
Total: |
44,00 |
Obtenção de frequência
Continuous evaluation
E1. Team work: 50%
E2. Written test: 50%
or
Exam: 100%
. Date of Written test: 13.12.21
Fórmula de cálculo da classificação final
CF = E1 (50%) + E2 (50%)
CF - Final result